betpr Privacy Policy – How We Handle Your Personal Data

1. Introduction & Scope

This Privacy Policy ("Policy") applies to all personal data processed by betpr in connection with the operation of the online sports betting and casino platform available at betpr.vip ("the betpr Platform"). It governs the collection, storage, use, disclosure and deletion of personal data belonging to registered users ("Players"), visitors and any other individuals whose data betpr processes in the course of its operations.

By registering an account, depositing PKR, or otherwise using the betpr Platform — including the sportsbook, betpr Casino, slots section, table games and the mobile-optimised interface — you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

betpr takes data privacy seriously. Our practices are designed to align with internationally recognised data protection principles including purpose limitation, data minimisation and storage limitation. Pakistani players who have questions about how their personal data is handled are encouraged to read this Policy in full before registering.

2. Data Controller Information

betpr operates the betpr.vip platform and acts as the data controller in respect of personal data processed through the platform. For all data-related enquiries, correction requests, deletion requests and complaints, players may contact betpr via the official support email address: [email protected] (plain text — not a clickable link; copy manually into your email client).

3. Personal Data We Collect

betpr collects personal data from players at various stages of the account lifecycle. The categories of data collected include, but are not limited to:

• Registration Data: Full name, date of birth, email address, residential address, mobile number (including JazzCash or Easypaisa-linked number where provided), and chosen account credentials.
• Identity Verification Data: Copies of government-issued identification (CNIC, passport), proof of address and, where required, source-of-funds documentation.
• Financial Data: PKR deposit and withdrawal history, payment method identifiers (partial card or wallet details), transaction timestamps and amounts.
• Behavioural & Activity Data: Betting history, casino game play records, login timestamps, IP addresses, device identifiers, browser type and session durations.
• Communications Data: Content and metadata of any correspondence between you and the betpr support team, including support tickets and feedback submissions.
• Technical Data: Cookies, log files, clickstream data and other technical identifiers generated through your use of the betpr Platform.

betpr collects only the data that is necessary for the purposes described in this Policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions or health data except where strictly required for responsible gaming compliance.

4. How We Use Your Personal Data

betpr processes personal data for the following specific purposes:

betpr does not use personal data to make automated decisions that produce legal effects concerning you without human review, except as required for real-time fraud prevention where immediate automated intervention is necessary to protect platform integrity.

5. Legal Bases for Processing

betpr relies on the following legal bases for processing personal data:

• Contractual Necessity: Processing required to fulfil betpr's obligations under the account agreement, including deposit processing, bet settlement and withdrawal of winnings.
• Legal Obligation: Processing required to comply with applicable anti-money laundering (AML), know-your-customer (KYC), age verification and responsible gaming obligations.
• Legitimate Interests: Processing for fraud detection, platform security, abuse prevention and improvement of betpr services where such interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications and non-essential cookies, where explicit consent has been obtained and may be withdrawn at any time.

6. Data Sharing & Third Parties

betpr does not sell personal data to third parties. betpr may share your data with third parties only in the following circumstances:

• Payment Processors: JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah and USDT TRC20 processors receive financial data necessary to process PKR transactions. These parties are bound by their own privacy obligations.
• Game Software Providers: Casino and slot game providers (such as Evolution Gaming and Pragmatic Play) receive minimal technical data required to stream or serve game content. They do not receive full account or financial profiles.
• Identity Verification Providers: Third-party KYC service providers may process identification documents on betpr's behalf for age and identity verification. These providers operate under strict data processing agreements.
• Regulatory & Law Enforcement Authorities: Where betpr is legally required to disclose data to regulatory bodies, tax authorities, or law enforcement, betpr will comply to the extent required by applicable law.
• Fraud Prevention Networks: betpr may share flagged account data with industry fraud prevention services to protect the platform and other players from fraudulent activity.

All third parties with whom betpr shares personal data are required to handle that data securely and in accordance with applicable data protection standards. betpr does not permit third parties to use player data for their own independent marketing purposes.

7. Cookies & Tracking Technologies

betpr uses cookies and similar tracking technologies on the betpr.vip platform. Cookies are small text files stored on your device when you visit betpr. betpr uses the following categories of cookies:

• Strictly Necessary Cookies: Required for the platform to function — session management, login state, security tokens. Cannot be disabled without preventing platform use.
• Analytics Cookies: Used to understand how players navigate the betpr platform, identify popular sections and improve platform performance. Data is aggregated and anonymised where possible.
• Preference Cookies: Store your display preferences and language settings across betpr sessions.
• Marketing Cookies: Used where you have consented to receive personalised communications about betpr promotions. These can be disabled via your browser settings or by contacting betpr support.

You may manage cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality. betpr does not use cross-site tracking to follow your activity outside betpr.vip.

8. Data Retention

betpr retains personal data for as long as necessary to fulfil the purposes for which it was collected, including compliance with legal, accounting and regulatory obligations. As a general principle:

• Account data and transaction records are retained for a minimum period required by applicable AML and financial regulations, typically five to seven years from the date of the last transaction or account closure.
• Identity verification documents are retained for the period required by KYC obligations applicable to betpr's licence conditions.
• Communications data relating to support interactions is retained for up to three years to facilitate dispute resolution.
• Marketing preference data is retained until consent is withdrawn, after which it is deleted within thirty days.

Where data is no longer required for any legitimate purpose, betpr deletes or anonymises it in a secure manner.

9. Data Security

betpr implements technical and organisational security measures appropriate to the sensitivity of the personal data processed. These include:

• TLS/SSL encryption for all data transmitted between your device and betpr's servers.
• Encrypted storage of passwords — betpr never stores passwords in plain text.
• Two-factor authentication options to protect betpr login access.
• Access controls limiting internal staff access to personal data on a strict need-to-know basis.
• Regular security assessments and monitoring for suspicious access patterns.

In the event of a data breach that poses a risk to your rights, betpr will notify affected players and relevant authorities as required by applicable law. betpr cannot guarantee absolute security of data transmitted over the internet but takes all reasonable precautions to minimise risk.

10. Your Rights

Subject to applicable law, you hold the following rights in relation to personal data processed by betpr:

• Right of Access: Request a copy of the personal data betpr holds about you.
• Right to Rectification: Request correction of inaccurate or incomplete data on your betpr account.
• Right to Erasure: Request deletion of your personal data where betpr no longer has a lawful basis for retaining it. Note: deletion requests cannot be fulfilled where data must be retained for legal or regulatory compliance.
• Right to Restrict Processing: Request that betpr limits processing of your data in certain circumstances.
• Right to Data Portability: Request your data in a structured, commonly used format where technically feasible.
• Right to Withdraw Consent: Where processing is based on consent — such as marketing communications — you may withdraw consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, contact betpr's data team at the support email address. betpr will acknowledge requests within a reasonable timeframe and respond substantively within thirty days. Complex requests may require additional time; betpr will communicate any extension in advance.

11. Children & Minors

betpr is strictly an 18+ platform. betpr does not knowingly collect personal data from individuals under the age of eighteen. Registration on betpr requires confirmation of adult age and is subject to identity verification. If betpr discovers that an account has been registered by or on behalf of a person under 18, the account will be closed immediately and any funds held will be handled in accordance with betpr's terms and applicable regulatory requirements. Parents or guardians who believe a minor may have accessed betpr are encouraged to contact support immediately.

12. Changes to This Policy

betpr reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players via email or a prominent notice on the betpr platform prior to the changes taking effect. The "Last Updated" date at the top of this Policy reflects the most recent revision. Continued use of the betpr platform after a Policy update constitutes acceptance of the revised version.

13. Contact & Data Requests

For all privacy-related enquiries, data subject access requests, rectification or deletion requests, and complaints about how betpr handles your personal data, contact the betpr data team at: [email protected] (plain text — not a clickable link). Please include "Privacy Request" in the subject line along with your registered betpr email address to ensure prompt routing to the appropriate team.